Gartner’s Key Findings

"Traditional workload automation strategies are unable to meet the needs of heterogeneous IT environments that include cloud-native infrastructure and big data workloads.

  • Digital business requires multiple teams, both within and outside of IT, to take advantage of real-time, event-driven orchestration of business services.
  • Improved efficiency remains the key driver for investments in I&O automation."

Modern workload automation platforms (WLA) are evolving to meet the needs of:

  • Cloud and containerization in hybrid infrastructure
  • DevOps toolkits & CI/CD integration
  • Big data
  • RPA integration

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Orchestrate enterprise-wide automation to achieve agility and resource efficiency.

“Gartner’s 2020 Market Guide for Service Orchestration and Automation Platforms”

Gartner, Market Guide for Service Orchestration and Automation Platforms, Manjunath Bhat, Daniel Betts, Hassan Ennaciri, Chris Saunderson, 17 April 2020

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